How do I re-open my Activehours account?

Once you've closed your Activehours account, we aren't able to re-open it because it's been permanently closed. So, if you want to use Activehours again, you'll need to create an account using a different email address and bank account.

On iOS, you can do this by simply uninstalling and reinstalling the app. Then, create a new account using a different email address and new checking account.

On Android, you will need to:

  1. Go into device settings
  2. Look under "Backup and reset"

             

  1. Find Automatice Restore
  2. Turn the toggle to the off position

             

Once Automatic restore is off, uninstall and reinstall the app. Then, create a new account using a different email address and new checking account.

Keep in mind, there may be a delay in getting you set up as we reconcile your new info. 

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