I reached my Activehours Max. When can I Cash Out again?

Our Max system helps us ensure that our community is financially healthy and that we can afford to continue providing service to customers without charging fees. Everyone is guaranteed a pay period Max of $100 and a daily Max of $100. The highest pay period Max we offer currently is $500. 

So what happens when you reach your Max? 

If it's your daily Max, you'll be able to Cash Out again after midnight, as long as you haven't hit your pay period Max.

Pay period Maxes reset on payday after we see your paycheck and receive money back from the previous pay period. Keep in mind, some banks take longer to send us account updates than others. If you can see your deposit and our debit but your Max hasn't been reset, please be patient. We ask that you wait at least 24 hours after your paycheck hits your account before contacting support. Chances are, you'll be good to go without our help before the end of the day.

Keep in mind, your Max may increase or decrease depending on your financial health. To read more about how to increase your Max, check out the FAQ.

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