Why didn't Balance Shield work?

Balance Shield is a powerful feature but it can't work well without your help. There are a variety of factors that determine whether Balance Shield is able cash out for you. Balance Shield won't cash out for you if:

  • You’ve already reached your Daily Max or Pay Period Max
  • You don’t have earnings added to your account
  • We were unable to connect with your bank
  • Your account is on hold
  • It's your payday

Be sure to keep these factors in mind, and always remember to keep an eye on your bank balance. 

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