Balance Shield is a powerful feature but it can't work well without your help. There are a variety of factors that determine whether Balance Shield is able cash out for you. Balance Shield won't cash out for you if:
- You’ve already reached your Daily Max or Pay Period Max
- You don’t have earnings added to your account
- We were unable to connect with your bank
- Your account is on hold
- It's your payday
Be sure to keep these factors in mind, and always remember to keep an eye on your bank balance.