I got an overdraft fee from Activehours test transactions. Can I get reimbursed?

We never want to cause you an overdraft fee, but in rare cases our test transactions can cause them during registration. If you received an overdraft fee because of these transactions, please send us a screenshot by using the help button in the app. We'll refund to you ASAP.

Please note: Activehours is generally unable to reimburse overdraft charges for our debits if they posted after your paycheck deposited on payday. However, if we posted our Activehours debits prior to your payday and it caused you an overdraft fee, please let us know so we can make it right.

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